Privacy Policy
Carbon Mind – www.CarbonMind.cloud
Operated by Felicity Holdings
Effective Date: December 1, 2025 We respect your privacy. This policy explains what information we collect, how we use it, and your rights.

  1. We do NOT sell your personal information
    We never sell, rent, or share your personal data with third parties for marketing or any other reason.
  2. What information we collect
  • When you place an order or create an account: name, email, shipping address, billing address, phone number
  • Payment details (we only pass encrypted data to our payment processor; we do not store full credit card numbers)
  • Messages you send to support
  • Automatically: IP address, browser type, device info, pages you visit (using cookies and analytics)
  • From hardware (if you buy our devices): only technical logs (device ID, firmware version, error reports) to provide updates and support – no location or personal usage data without your consent
  1. How we use your information
  • To process and ship your orders
  • To send order confirmations, tracking info, and support replies
  • To improve our website and products
  • To prevent fraud
  • To follow the law
  1. Cookies
    We use only necessary cookies for the site to work and optional analytics cookies (you can turn them off in your browser or via our cookie banner).
  2. Who we share information with (only when needed)
  • Payment processors (Stripe, PayPal, etc.)
  • Shipping companies (USPS, FedEx, DHL, etc.)
  • Cloud hosting providers
  • Support software providers
  • Law enforcement if required by law
    We never share your data with advertisers or data brokers.
  1. Security
    We use SSL encryption, secure servers, and regular security checks to protect your data.
  2. How long we keep your data
    Only as long as needed for orders, support, taxes, or legal reasons (usually up to 7 years for financial records).
  3. Your rights
    You can ask to see, correct, or delete your data at any time. Email privacy@carbonmind.cloud and we will reply within 30 days (or the time required by law in your country).
  4. Children
    Our site and products are not for children under 16. We do not knowingly collect data from children.
  5. Changes to this policy
    If we update it, we will post the new version here with a new date.
  6. Contact us
    Website: www.carbonmind.cloud

Last updated: December 1, 2025
Technology & Acceptable Use Policy
Carbon Mind – E-Commerce Software & Hardware
Effective Date: December 1, 2025 This policy applies to everyone who uses our website, software, cloud platform, APIs, or hardware.

  1. Allowed use
    You may use Carbon Mind only for legal business and e-commerce activities.
  2. Prohibited activities – you may NOT
  • Resell CRBON MIND devices
  • Commit fraud, phishing, or scams
  • Send spam or malware
  • Copy or steal anyone else’s intellectual property
  • Try to hack or break into our systems or other users’ accounts
  • Reverse-engineer our software or firmware (except where the law explicitly allows)
  • Tamper with hardware security features
  • Attack our servers (DDoS, brute force, etc.)
  • Use the platform for money laundering or unregulated high-risk financial activity
  1. Your account is your responsibility
    Keep your password safe. Tell us immediately if you think someone else is using your account.
  2. Hardware rules
  • Only install official Carbon Mind firmware
  • Physical tampering voids your warranty and may get your account banned
  1. Monitoring and enforcement
    We may monitor activity and can suspend or delete accounts, remove listings, or report illegal activity to authorities if this policy is violated.
  2. Updates
    We can change software, firmware, or this policy at any time. By continuing to use the service, you accept the changes.
  3. Contact

Last updated: December 1, 2025